Privacy Policy

Who We Are

Lumina Digital Solutions is a content marketing agency based in Metro East Illinois, operated by Kerry Ritter. We provide done-for-you website, blog, and social media services for health and wellness practices. Our contact email is kerry@luminadigital.solutions.

Information We Collect

When you use this website or contact us, we may collect the following information:

• Your name, email address, and phone number when submitted through our contact form
• Your practice name, type, and location when provided
• Basic usage data collected by our hosting provider (Cloudflare Pages) including page views and referral sources
• Cookies and browser storage used by Cloudflare for performance and security

We do not collect sensitive personal health information about patients. We do not build client websites that collect patient health data through our platform.

How We Use Your Information

Information you provide to us is used to:

• Respond to your inquiry and communicate about services
• Deliver the services described in our service agreement
• Send service-related communications (onboarding, billing, content delivery)
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

Our website and services may interact with the following third-party services:

• Cloudflare Pages — website hosting and CDN. Cloudflare may collect standard web traffic data. See cloudflare.com/privacypolicy.
• Google — we manage Google Business Profiles on behalf of clients. Our use of Google services is subject to Google's Privacy Policy.
• Social media platforms — for clients on Growth and Authority packages, we publish content to Facebook and Instagram on your behalf.

Data Retention

We retain your contact information for the duration of our business relationship and for a reasonable period thereafter for business record purposes. You may request deletion of your personal data at any time by contacting us at kerry@luminadigital.solutions.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, contact us at kerry@luminadigital.solutions. We will respond within 30 days.

Security

We take reasonable precautions to protect your information. Our website is served over HTTPS. Contact form submissions are handled securely. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

Children's Privacy

Our services are intended for businesses and business owners. We do not knowingly collect personal information from anyone under 18 years of age.

Changes to This Policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page will reflect the most recent changes. Continued use of our website following any changes constitutes acceptance of the updated policy.

Contact Us

Questions about this privacy policy? Contact Kerry Ritter at kerry@luminadigital.solutions.